Check-in is at 3pm. If you wish to check in after 21:00, please contact us in advance. If you do not contact us, a cancellation fee of 100% …Continue reading
Check-in before 3pm is not possible due to room preparation.There are many sightseeing spots on Kouri Island, so please visit them until you…Continue reading
We can only respond if we have contacted us in advance. You can pick up your key at the night key locker at the hotel entrance. When you con…Continue reading
The hotel will not be able to store your luggage in advance, even if you inform us in advance that you will be sending your luggage.Please u…Continue reading
Cash is only available in Japanese yen. The following settlement methods are possible other than cash.VISA, MASTER, JCB, DC, AMEX, Diners, R…Continue reading
A cancellation fee will be applied according to the following rules and rates. ・100% without notice ・On the day of arrival 100% ・The da…Continue reading
In principle, regardless of the operating status of the plane or ship, in the case of cancellation, a cancellation fee according to the regu…Continue reading
From the viewpoint of environmental protection, cleaning is not performed during continuous stay. We only accept towel changes and garbage c…Continue reading
Is there any effect on services due to remote islands?
Due to remote islands, normal services may not be provided due to weather conditions such as typhoons and infrastructure such as electricity…Continue reading
All pets (animals), including dogs (excluding service dogs such as guide dogs, hearing dogs, and service dogs) and cats, are not allowed on …Continue reading
There is no child fee, so if one child uses one bed, it will be the same as an adult. Children are free to sleep.However, up to 1 child can …Continue reading
How do I make a reservation for a child to sleep with?
When making a reservation, please search for bed-sharing children without including them in the number of reservations. For example, if you …Continue reading
Baby cots are available for a fee. (2,750 yen including tax/Table)Bed guards and child chairs are free of charge.The number is limited, so p…Continue reading
Please specify in the time zone from 7:30 to 9:30. We offer freshly baked bread, so there will be a slight delay in delivery time.Please und…Continue reading
If you order at check-in, we will prepare it. Please ask at the time of check-in as we cannot respond in the morning of the day. The fee is …Continue reading